Join our Team!

We are excited to be recruiting for a full-time Receptionist to join our team at City Dental by Clyde Munro. This role has become available due to an expansion in the practice.

We are seeking a Receptionist who is GDC registered and can provide Dental Nursing support from time to time.

City Dental is a multiskilled practice offering sedation, oral surgery, implants and sure smile/short term orthodontics. If you enjoy a role with diversity, flexibility, and plenty of patient interaction, this is the perfect opportunity to develop your skills and be part of a supportive, welcoming team.

City Dental is located in Glasgow City Centre, with a vast array of nearby amenities within walking distance including shops and cafes. The practice is easily accessible by both car and public transport, with Glasgow Central and Queen street station both only a short walk away.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset

• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained

• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive

• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable

• Proven track record in a customer/patient focused reception environment

• Computer skills-essential

• Willing to demonstrate the highest levels of patient care

• The ability to work on own initiative as well as part of a team

• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale

• Career progression opportunities within the group

• Recommend a friend bonus

• Professional Development – access to online training and educational assistance

• Wellbeing initiatives

• Cycle to work scheme

• Employee Assistance Programme

• Enhanced family friendly policies

• ‘You Days’ - a day off for moving house or getting married

• Birthday day off

• Service holidays

• Optical care

• Discounted dental treatments

City Dental – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

Our focus is on building a strong, sustainable future for the Clyde Munro family - investing in our people as much as our practices. We are extremely passionate about developing our staff and pride ourselves on our commitment to supporting career progression within the group.

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